Back Office Support Services

Product data entry India provides a reliable and affordable back office support for various ecommerce websites. We make your business better. The vital day to day activates like processing of the orders, management of the inventory, handling the emails, queries of the customers etc. taken care from our support team.

 

Product data entry India has a set of back office ecommerce support tasks, they include:

  1. Processing of the orders
  2. Entry of the orders
  3. Orders tracking
  4. Management and support of the inventory
  5. Cross selling and up selling of the products
  6. Various customer support services like, phone, calls, chat, emails etc.
  7. Checking the availability of the stocks and updating the same.
  8. Keeping track of the returned products and responding to the queries.
  9. Handling various queries related to the products.
  10. Handling queries related to time of arrival or shipping
  11. Receiving the feedback from the customer
  12. Conducting surveys to learn about the customer feedback

 

It is very important to reply back to the customers when the queries/ details need to be sorted regarding exchange, returns etc. It can also turn unfavorable to the organization if the customer support is not satisfactory. Tracking the customer’s feedback scores to the firm. Thus the ratio of the shopping cart increases and the sales go up.
To know more about our benefits and discounted prices you get under this model. CONTACT US on info@india-data-entry-services.com

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